**Privacy Policy

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OnlyOEM – www.onlyoem.global

Last Updated: 30.01.2025

OnlyOEM is committed to protecting your privacy and ensuring that your personal data is handled securely, transparently, and in compliance with applicable data protection laws, including the GDPR and other relevant international regulations.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, interact with us, or use our services.

1. Who We Are

OnlyOEM is a global OEM parts supplier providing authentic, manufacturer-verified automotive parts and procurement solutions for passenger vehicles, heavy vehicles, and motorcycles.

Our registered business address:
One Central, World Trade Center, Dubai, UAE
www.onlyoem.global
info@onlyoem.global

2. Information We Collect

We may collect the following types of personal information:

a. Information You Provide to Us

• Name, job title, and company information
   
• Email address, phone number, and contact details
   
• Enquiries submitted through our website forms
   
• Information provided during quotation requests (including OEM reference data)
   
• Business communications or documents shared voluntarily
   

b. Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and device information
   
• Browser type and operating system
   
• Website activity (pages visited, time spent, clicks)
   
• Cookies and tracking data (see Section 7)
   

c. Information from Third Parties

We may receive information from:

• Business partners
   
• Logistics and supply chain networks
   
• Publicly available databases
   

3. How We Use Your Information

We use your personal data for the following purposes:

• To respond to enquiries and provide customer support
   
• To process quotations, procurement requests, and supply orders
   
• To maintain accurate OEM part mapping and fulfil business contracts
   
• To improve website performance and user experience
   
• To send important service or policy updates
   
• For legal, regulatory, and compliance requirements
   
• For marketing communications (only with your consent)
   

4. Legal Basis for Processing

We process your data using the following legal grounds:

• Contractual necessity – to fulfil your enquiries or business agreements
   
• Legitimate interest – improving our services and communication
   
• Legal obligation – compliance with applicable laws
   
• Consent – for optional marketing or cookie tracking
   

5. How We Share Your Information

We do not sell or rent your data.

We may share your information only with:

• Internal teams at OnlyOEM
   
• Verified third-party suppliers and logistics providers
   
• IT and cloud service providers supporting our operations
   
• Legal or regulatory authorities when required
   
• Professional advisers (accountants, legal counsel)
   

All third parties are bound by strict confidentiality and data protection obligations.

6. International Data Transfers

As a global business headquartered in Dubai, UAE, your data may be transferred to and processed in countries outside your own.

We ensure that:

• Adequate data protection safeguards are in place
   
• Transfers comply with GDPR and other applicable laws
   
• Third-party partners meet strict security standards
   

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Improve website functionality
   
• Analyse performance
   
• Understand visitor behaviour
   
• Enhance user experience
   

You may manage or disable cookies through your browser settings, but some features may not function properly without them.

8. Data Security

We implement industry-standard security measures to protect your personal data, including:

• Encrypted data storage
   
• Secure servers and firewalls
   
• Access controls and authentication
   
• Regular monitoring for vulnerabilities
   

Despite these measures, no online system is fully secure; however, we are committed to maintaining the highest level of protection.

9. Data Retention

We retain personal data only for as long as necessary to:

• Fulfil the purpose for which it was collected
   
• Comply with legal obligations
   
• Support our business operations and record-keeping
   

You may request deletion of your data (see Section 10).

10. Your Data Protection Rights

Depending on your jurisdiction, you have the right to:

• Access the personal data we hold about you
   
• Rectify inaccurate or incomplete information
   
• Request deletion (“right to be forgotten”)
   
• Restrict or object to data processing
   
• Request data portability
   
• Withdraw consent at any time
   
• Lodge a complaint with a data protection authority
   

To exercise any of these rights, contact us at info@onlyoem.global.

11. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated date.

13. Contact Us

For privacy-related enquiries, contact us at:

OnlyOEM
Email: info@onlyoem.global
Phone: +44 203 99 66 563
Address: One Central, World Trade Center, Dubai, UAE